Job Description

Services Business Officer - Capability Deployment

Summary

Service Business Officer to industrialise existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet.

Detailed description

A unique and exciting opportunity has arisen for a Service Business Officer to support the industrialisation of existing and future On-Wing maintenance capabilities across the global Civil Large Engine fleet. The role is within the On-Wing Operations team, based in Derby, UK which is part of the Aftermarket Operations business.

The On-Wing Operations team is responsible for supporting the entire Civil Aerospace fleet using real time data and information to support the 24/7 Services Control Centre, as well as providing spare parts and spare engines and on-wing services to our global customers. Simply put, we are the team that keep the engines flying.

Over recent years, a number of innovative capabilities have been developed to support the fleet via maintenance and inspection activities; for example the AeroJetVac core washing system and the Intelligent Borescope capability. These capabilities need to be scaled-up and deployed across the global network to meet the requirements of our Airline customers, maximise the time on-wing for the fleet and minimise the load on our congested Off-Wing network.

The primary responsibility of the role will be to industrialise the capabilities – this means bridging the gap between the capability development team (who will create and validate the technology) and the On-Wing Services team (who will manage the global operation). Specifically, this will include defining global fleet requirements, managing the industrialisation plan, integrating the key functions with RR (engineering, procurement, fleet planning, valuestreams, etc), working with external Service providers, forecasting and managing load and capacity. And of course, this needs to be delivered as effectively and quickly as possible to maximise the business benefit to Rolls-Royce.

In summary there are some fantastic capabilities and services being developed in On-Wing Operations that will have enormous benefits to our customers and our business. We are therefore looking for high calibre, driven and enthusiastic individuals to join the challenge of transforming the On-Wing capabilities across Civil Aerospace.

Key Responsibilities:

Project Delivery – Lead and manage delivery of assigned workstreams or small projects that support the industrialisation of new capabilities across the global services network, in line with strategic business requirements.
Stakeholder Coordination – Build and maintain effective working relationships with cross-functional teams, including Engineering, Procurement, Vendor Teams, Site Leads and value streams to align project activities and deliverables.
Capacity Planning and Enablement – Support the development and implementation of initiatives that unlock capability to support the global customers, ensuring alignment with demand forecasts and capability plans.
Change Implementation – Deliver localised changes in processes, ways of working or capability deployment to support readiness including training plans, tools and standardisation packages.
Performance and Progress Tracking – Monitor, track and report on key deliverables, milestones and risks. Provide timely updates to the programme lead and escalate any issues where required to maintain delivery momentum.
Documentation and Governance – Maintain accurate project records and adhere to agreed governance and compliance frameworks.
Continuous Improvement – Identify opportunities to streamline service readiness activities, enhance and embed lessons learnt into future projects.

Key Experience & Qualifications (Preferred):

Experience in Operations, Supply Chain or Project Delivery roles.
Strong project co-ordination skills, able to manage multiple deliverables and stakeholders.
Excellent communication and relationship building skills across technical and non-technical skills.
Analytical and problem-solving mindset; confident using data to support recommendations.
Comfortable working in a fast paced, global environment with changing priorities.
Working knowledge of Overhaul, MRO and Vendor Operations is desirable.

Regional Benefits:

Work in a safety-first environment where doing the right thing and keeping it simple are core principles.
Join a culture that values making a real difference through your work.
Develop your career as a mid-career professional blending technical expertise with strong personal qualities.
Thrive in a role that encourages integrity, accountability, resilience, and curiosity.
Collaborate and build relationships in a team-focused environment while also working independently.
Take initiative, lead, and make smart decisions with confidence and support.
Grow through continuous learning, openness to improvement, and exposure to challenging opportunities.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.

Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided.

Job Category

Services Fleet/Contract Management